The families we serve...

are the true heroes in the struggle to overcome poverty and despair in our communities


If you are seeking resources, information, or services not provided by OFO or noted below, reach out to our Community Advocate by email or at 607.433.8000 extension 9.


Community Referrals (24/7)

211 - Susquehanna River Region: 24 hour/7 day a week referral service serving Otsego and surrounding counties. Call 2-1-1 or 1.800.901.2180

New York State Emotional Support Helpline: 1.844.863.9314 (8AM-10PM, 7 days a week).


Big Buddy Program

The Big Buddy Program of Delaware Opportunities is seeking Big Buddies in Otsego and Delaware Counties. Big Buddies are at least 18 and recruited to act as a “big brother” or “big sister” to a child, age 5-14, in their community. Big Buddies provide guidance, support, encouragement and boost self-esteem giving their Little Buddies the tools they need to succeed in life. For more information, download the flyer. To refer a child, download an application.



New York State Unemployment: The best way is to apply online. If you do not have online access or are having trouble with your NY.GOV account, call 1.888.209.8124 to apply. If you need to regain access to your NY.GOV ID or have other technical issues, call 800.833.3000.

Free Tax Preparation: and Volunteer Tax Preparers

Clearpoint Credit Counseling Solutions

"My Benefits" New York State Service Eligibility Calculator


Child Care

Find a Child Care Provider

Child Care for Essential Workers: CARES child care scholarships for essential workers whose income is less than 300% of the federal poverty level, or $78,600 for a family of four. Link to application


Elderly & Seniors

Office for the Aging:  Home delivered meals, Well-check Calls, Grocery shopping, Prescription pick up and more.  607.547.4232 or 607.432.9041

NY Connects: Resource Guide



Mayrose Apartments Housing Application

Oneonta Heights Housing Applications

College Guide for Homeless Students

Manufactured Home Tenant's Rights

Tenants Rights in New York State

Foreclosure Delay and Prevention (Legal Aid Society of Mid-NY)

Otsego County COVID-19 Emergency Rental Relief Program: This program of ORHA provides up to 3 months of rental payments directly to landlords on behalf of local-renters facing financial hardship as a result of layoff, reduced employment, or non-retention by their seasonal employer. Visit ORHA for eligibility requirements.


Immigration & Naturalization

The Center (Mohawk Valley Resource Center for Refugees)

Hiscock Legal Aid Society



Holiday Food Baskets/Holiday Meals & Delivery Programs

Hunger Coalition of Otsego County: Food and Nutrition Resources

Pandemic Electronic Benefits Transfer (P-EBT) is a new crisis response nutrition program activated as a result of the COVID-19 pandemic. The program provides food benefits to approximately children who lost access to free or reduced-price school meals due to school closures. Households already receiving SNAP benefits will have P-EBT added to their EBT card in June. Other households will receive benefits in late June through August. No applications needed.

NYS SNAP/Food Stamp Program: Apply online at For help or questions with an application, call Ron of Catholic Charities of Otsego County at 607.432.0061.



A&D Transportation Services: Taxi, airport, and non-emergency medical transportation. Serves Central New York and the Southern Tier. Call 607.433.1726

Medical Answering Services (MAS): Medicaid transportation. Otsego County residents, call 866.333.1030. Phone numbers for other counties are listed on the MAS website.

Mobility Management of South Central New York: Medical transportation (non-Medicaid appointments). Call 855.373.4040.

Oneonta Public Transit (OPT): Bus transportation in/around Oneonta and to Cooperstown.

Otsego Express (Gus The Bus): Bus transportation throughout Otsego County